Privacy Policy

How we protect and use your data

Last updated: December 28, 2025

Introduction

Carian Solutions Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, applications, and services (collectively, the "Services").

Information We Collect

We may collect information you provide directly to us, such as:

  • Account Information: Name, email address, password (encrypted), and communication preferences
  • Contact Information: Information you provide when contacting us, including name, email, company, and message content
  • Usage Data: Information about how you interact with our Services, including pages visited, features used, and time spent
  • Device Information: Browser type, operating system, IP address, and device identifiers

Fit PA Users

If you use Fit PA, our AI personal training assistant, we may also collect biometric and fitness data as described in the Fit PA Privacy Policy.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process and respond to your inquiries
  • Send you technical notices, updates, and administrative messages
  • Communicate with you about products, services, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and abuse
  • Comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption: Data is encrypted in transit (TLS 1.3) and at rest (AES-256)
  • Access Controls: Role-based access and multi-factor authentication
  • Infrastructure: SOC 2 Type II compliant cloud infrastructure
  • Monitoring: Continuous security monitoring and regular audits

Data Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties who perform services on our behalf (hosting, analytics, email)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing activities

To exercise these rights, contact us at privacy@cariansolutions.com.

Cookies and Tracking

Our websites use cookies and similar technologies to:

  • Maintain your session and preferences
  • Analyze website traffic and usage patterns
  • Improve our Services

You can control cookie preferences through your browser settings.

Children's Privacy

Our Services are not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

For privacy-related questions or to exercise your rights, contact us at: